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PPP 082 | Contented Teams Deliver Better Results, with author Bill Catlette

Total Duration 20:59

Download episode 82

Could You Use Some Extra Hands On Deck?

Could you use some extra staffing on your teams these days? I’m glad to say that I'm seeing more organizations hiring, which is a refreshing change from when our economy was at its worst a few years ago. But even those who are hiring typically aren’t planning on doubling their staff any time soon.

So what if you need more staffing but your company isn’t hiring? How can you keep up with the demands when the capacity of your team seems to be tapped out?

Contented Cows Give Better Milk

What about tapping into the discretionary effort reserve that most people have but leave untouched in the day-to-day grind of work? What is discretionary effort and how does that relate to the capacity of your team? In this episode I share a recent discussion with Bill Catlette. This last summer Bill and his co-author Richard Hadden released their new book entitled Contented Cows Still Give Better Milk, Revised and Expanded: The Plain Truth about Employee Engagement and Your Bottom Line, and there are some lessons for all of us about how we can better engage our teams.


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PDU Categories: Leadership
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