In this conversation, Andy Kaufman interviews Micah Solomon, author of the book Can Your Customer Service Do This? Create an Anticipatory Customer Experience that Builds Loyalty Forever. They discuss the importance of customer service and...
In this episode, Andy Kaufman celebrates the 400th episode of the People in Projects Podcast with special guest Adam Grant. They discuss Adam’s new book, Hidden Potential, and the importance of assessing and unlocking potential...
In this conversation, Andy interviews Doug Lennick and Chuck Wachendorfer about their book Don’t Wait for Someone Else to Fix It! They discuss the importance of managing ourselves effectively, practicing self-awareness, and mastering our behavior. They...
Project Manager Burnout There is so much focus these days on getting more done with less. Delivering faster. Increasing efficiency. Being excellent at work while rocking it all well at home too, right? And though...
When Emotions Are Rising On Your Project Let’s say you’re sitting in a meeting tomorrow for a project you are leading. You’re looking to get sign-off and, based on the pre-meetings you had with key...
Stop Saying You’re a Perfectionist There’s a classic question that is often asked somewhere during a job interview: “So, what’s your biggest weakness?” Perhaps you’ve been asked that somewhere along your career journey. My favorite...
Your Power Barometer There is so much focus these days on optimizing our time, right? And though I’m all for staying focused and productive, here’s something I’ve observed: one consequence of trying to stay hyper-productive...
What Is Emotional Intelligence, Really? You’ve heard of emotional intelligence, right? You know it’s important. But a lot of us haven’t had formal training on the topic–or maybe it’s been a while. In this episode,...
Inspiring Women in Project Management Most days, you can find me working with a group of people, helping them learn how to improve their ability to lead and deliver. If you’ve listened to this podcast...
Leading In The Age of Deep Expertise Not everyone aspires to be a VP or higher someday, nor should they. But could it be that some of us are held back because the deep expertise...